MAINTENANCE ISSUES

Burst a pipe? Problem with your geyser? SafeBase will arrange for either a plumber, glazier, electrician, or locksmith to make sure your home stays your sanctuary, rather than a place of panic. The call-out fee and first hour of labour is free! (T&Cs apply) This can be used up to three times a year.


Plumbers

SafeBase will arrange for a plumber to come to your home. They are able to assist with the following:

  • Visible burst pipes and water connections
  • Blocked drains, toilets, baths and sinks
  • Emergency geyser overflow, valves causing loss of hot water and pressure-release problems
  • Please note: any material provided by the plumber will be for your own cost & paid directly to the plumber.

Glaziers

You have access to our 24-hour help line where SafeBase will dispatch a glazier to support with professionally replacing broken or badly cracked glass.


Electricians

Had a power failure? SafeBase will arrange for an electrician to come to your home and get you sorted. Aside from power failure, they can also help with:

  • Electric gates and doors
  • Jacuzzi, swimming pool and borehole pumps

Locksmiths

Locked yourself out? Broken a key? SafeBase will send a locksmith to help you and save the day!


HANDYMAN ASSIST

No time to do DIY? We’ll send a handyman to help you out. They can help with hanging pictures, brickwork, paving and plastering, ceiling repairs, and tiling, carpet cleaning and repair to laminate floors.


RELOCATION SUPPORT

Moving home is so stressful. The SafeBase team will be there to make this as stress-free as possible. We will facilitate:

  • Professional moving service quotes: one less thing for you to think about!
  • Cleaning services: We will source the professionals to spring clean your new home, so you can host a moving in party sooner rather than later.
  • Re-connections: we’ll help getting your satellite dish/equipment, washing machine or dishwasher re-connected

Moving is not only stressful, but expensive too. Once a year, SafeBase will contribute R1,500 towards your relocation services in case you move during that year.


DEEP CLEANING

We will help source reputable service providers to ensure that your home is spotless. This includes:

  • Carpet Cleaning
  • Curtain Cleaning
  • Mattress Cleaning

We really believe your home is your sanctuary. Because of this, we’ll contribute R1,500 towards the deep cleaning fee once a year.


HOME ALONE

When you go on holiday or a business trip, SafeBase will arrange for an approved professional to take care of your home. This service includes a:

  • Pet sitter
  • House sitter
  • Security guard

SafeBase will cover the cost of two free days, once a year. The remainder of the cost will be for your expense.

Fast and reliable support when you need it most