Yes, as long as you live in the same house.
SafeBase covers you for three incidents per year. In addition to this, once a year you will also get R1,500 relocation support, R1,500 deep cleaning support and two days free of a house or pet sitter.
There is no such thing as working hours. The SafeBase team are available 24/7, 365 days a year.
Make sure you have your membership number handy when you call SafeBase. The agent will discuss where you’d like support, and then dispatch the help you need. SafeBase will settle the cost directly with the service provider, as long it falls within the T&Cs. Remember additional parts will be for your own cost to settle directly with the provider.